January 15, 2018

12:30 PM

TPC Lunch

02:00 PM

Willkommen

Speakers: René Mooren & Paul Tilstone (read more)

02:15 PM

Man v Machine – Getting The Balance

Insights into effective people and technology management to maximise your programme

Speaker: Robert Box (read more)

03:00 PM

Inside Our Minds Part 1 – Going to The Next Level

The core pillars of an enhanced strategic relationship

Speaker: Paul Tilstone (read more)

03:20 PM

Inside Our Minds Part 2 – Lessons From Next Door

A panel of different Marriott customer types discuss the key elements and challenges of a successful and strategic partnership and the role the supply chain can play. What can we learn from our travel neighbours?

Speakers: Stefan Asmus, Ralf Diederichs & Steffen Boehnke (read more)

04:00 PM

Inside Our Minds Part 3 – Just You And Me

The core pillars of an enhanced strategic relationship

Speakers: Stefan Asmus, Ralf Diederichs & Steffen Boehnke (read more)

07:30 PM

Reception & Dinner

January 16, 2018

09:00 AM

Willkommen Zurück

Speaker: Paul Tilstone (read more)

09:10 AM

Taking the Elevator Up

Raising the Marriott brand through digital innovation

Speakers: Osama Hirzalla & Andrew Watson (read more)

10:00 AM

View From The Top

How the key issues are manifestly affecting travel today and how they will affect the buyers and suppliers of tomorrow

Speakers: Yvonne Moya, Berndt Schulz, Pascal Struyve, Claire Bentley & Kai-Heinrich Kohl (read more)

10:45 PM

Break

11:15 AM

Evolutionary Insights Part 1 – The Business Partner

Perspectives from the supply chain on the evolution of markets and buyer relationships

Speakers: Bharat Malhotra, Jean-Philippe Defiebre & Werner Huber (read more)

11:45 AM

Evolutionary Insights Part 2 – The Customer

Perspectives from the travel buyers on the evolution of programmes and supplier relationships

Speakers: Bernd Burkhardt, Dominic Short, Francesco Deledda (read more)

12:45 PM

Building Bonds

Last thoughts on building effective relationships